What is SIP trunk call manager?
Posted by Elaine Bellamy on 25/01 at 10:00 AM SIP,

In this short video blog, I explain what SIP Call Manager is and how it can be beneficial to your business.The benefits include:Easy disaster recovery and business continuity Call queuing and hunt group features Call whisper functionality Control of number estate Easy-to-use...

What are your options when BT Wholesale phases out ISDN lines?
Posted by Elaine Bellamy on 18/01 at 10:00 AM SIP,

With BT Wholesale set to cease providing ISDN telephone lines used by businesses in 2025, my video above discusses the voice services that will replace them.I explain what SIP channels or SIP trunks are and lay out the benefits that come with them, including free calls.I hope...

ISDN is dead long live SIP!
Posted by Elaine Bellamy on 14/09 at 10:00 AM SIP, Telephone lines,
ISDN is dead

In this updated infographic, “ISDN is dead, long live SIP”, we explain the reasons behind the decline in ISDN use for business telephone line services and why SIP is the favoured alternative. BT Wholesale has confirmed ISDN and PSTN voice services will no longer be available to...

Why are so many businesses moving to SIP (and we explain what it is)?
Posted by Elaine Bellamy on 17/07 at 10:00 AM Cloud hosted telephone systems, SIP,
Woman on phone enjoying SIP calls

BT Wholesale has recently confirmed ISDN and PSTN voice services will no longer be available to purchase from September 2023. That is just five years away and yet there are many businesses still using these traditional voice services. The long-term plan is to switch off all ISDN...

Business landline and mobile use – what’s really going on?
Posted by Caroline Moore on 10/07 at 01:00 PM Cloud hosted telephone systems, SIP, Unified communications,
people in office on the phone

As business calls on traditional landlines dwindle, I want to share some experience and advice as some companies may begin to ponder whether they need landlines at all. Accountancy giant PwC has already made the move. They have announced they are ceasing their contracts on their...

Further education colleges need to seek an internet connectivity alternative
Posted by Simon Dunstan on 06/04 at 10:00 AM Education, Internet connectivity, IT services, Security, SIP, Telephone systems, Web filtering, Wi-Fi,
Janet replacement services

Government funding cuts mean internet connectivity and IT services currently provided to English further education (FE) colleges on the Janet network will need to be paid for as of August next year. Announced last month, these cuts will cost colleges thousands of pounds every year...

General practice telephony to survive tough times
Posted by James Hooker on 16/02 at 10:00 AM Healthcare, Cloud hosted telephone systems, SIP,
Busy GP Surgery

With the NHS reporting January 2018 was one of the toughest months on record despite the cancellation of thousands of non-urgent operations, the pressure on the health service is clear. The Health Secretary Jeremy Hunt recognised the stresses and strains of this winter by...

Avoid the impact of adverse seasonal weather with cloud-hosted telephony
Posted by Nick Pursglove on 14/11 at 10:00 AM Cloud hosted telephone systems, Disaster recovery, SIP, Telephone systems,
Weather the storm image

Winter is on its way. The clocks have gone back, evenings are darker and the temperature has dropped. And what you can always predict for our UK weather is that it will be unpredictable.Having moved to the South West last year, I am all too aware of the devastation inclement weather...

Make school budgets go further with cost-neutral solutions
Posted by Caroline Moore on 02/11 at 10:00 AM Cloud hosted telephone systems, Education, SIP,
School budgets image

With around 4 in 10 parents being asked to contribute to school funds in England, Wales and Northern Ireland, any investment in IT and communications may seem a pipedream but often long-awaited and beneficial technological upgrades can be made on a cost-neutral basis.We regularly...

Keeping the professional services sector professional
Posted by Russell Smith on 01/08 at 10:00 AM Data centre, Internet connectivity, Professional services, SIP, Telephone systems, Unified communications,
Helping professional services images

Working within the professional services sector means your time is precious. Often you bill by the hour or half-hour or per email, report, etc. To be able to command these fees, your work has to be of a high standard but you also need to take care of your clients.Your prospective...

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