18/10
2019
The evolution of business communications
Posted by Caroline Moore on 18/10 at 10:00 AM Cloud hosted telephone systems, Cloud services, Data networks, Internet connectivity, Mobiles, Office 365, SIP, Surface, Unified communications,
The evolution of business communications

We have been celebrating our 25-year sponsorship of Premiership Rugby club, Exeter Chiefs, and it has made us think about how things were very different back in 1994. On the field, the game hadn’t even turned professional and rugby players wore baggy cotton jerseys that soaked up...

13/08
2019
Apprentice army starts mammoth upgrade as ISDN switch-off looms
Posted by Colin Woods on 13/08 at 10:00 AM SIP,
Apprentice army starts mammoth upgrade as ISDN switch-off looms

There’s only one way to eat an elephant: One bite at a time! And we are now told that that is exactly how Openreach are approaching the jumbo task of upgrading 15 million phone lines before 2025. If, like me, you’ve been sat back thinking that the switch off of the traditional...

12/07
2019
Do you need to change your phone system to use SIP?
Posted by Colin Woods on 12/07 at 10:00 AM Cloud hosted telephone systems, SIP,
Do you need to change your phone system to use SIP?

The short answer is...it depends! Businesses still using traditional phone lines, like ISDN, will have no doubt received calls from their own supplier and other telecoms companies that these services will be switched off by BT in 2025 and new orders for these services won’t be...

02/07
2019
Our guide on switching from ISDN to SIP
Posted by Caroline Moore on 02/07 at 10:00 AM SIP,
Guide - Switching from ISDN to SIP

With the end of ISDN approaching, more businesses are moving to the future of busines voice services, SIP. We have created a quick short guide for those on the first step of the journey to SIP to help them understand the benefits, such as: Free calls to UK mobiles and...

25/01
2019
What is SIP trunk call manager?
Posted by Elaine Bellamy on 25/01 at 10:00 AM SIP,

In this short video blog, I explain what SIP Call Manager is and how it can be beneficial to your business.The benefits include:Easy disaster recovery and business continuity Call queuing and hunt group features Call whisper functionality Control of number estate Easy-to-use...

18/01
2019
What are your options when BT Wholesale phases out ISDN lines?
Posted by Elaine Bellamy on 18/01 at 10:00 AM SIP,

With BT Wholesale set to cease providing ISDN telephone lines used by businesses in 2025, my video above discusses the voice services that will replace them.I explain what SIP channels or SIP trunks are and lay out the benefits that come with them, including free calls.I hope...

14/09
2018
ISDN is dead long live SIP!
Posted by Elaine Bellamy on 14/09 at 10:00 AM SIP, Telephone lines,
ISDN is dead

In this updated infographic, “ISDN is dead, long live SIP”, we explain the reasons behind the decline in ISDN use for business telephone line services and why SIP is the favoured alternative. BT Wholesale has confirmed ISDN and PSTN voice services will no longer be available to...

17/07
2018
Why are so many businesses moving to SIP (and we explain what it is)?
Posted by Elaine Bellamy on 17/07 at 10:00 AM Cloud hosted telephone systems, SIP,
Woman on phone enjoying SIP calls

BT Wholesale has recently confirmed ISDN and PSTN voice services will no longer be available to purchase from September 2023. That is just five years away and yet there are many businesses still using these traditional voice services. The long-term plan is to switch off all ISDN...

10/07
2018
Business landline and mobile use – what’s really going on?
Posted by Caroline Moore on 10/07 at 01:00 PM Cloud hosted telephone systems, SIP, Unified communications,
people in office on the phone

As business calls on traditional landlines dwindle, I want to share some experience and advice as some companies may begin to ponder whether they need landlines at all. Accountancy giant PwC has already made the move. They have announced they are ceasing their contracts on their...

06/04
2018
Further education colleges need to seek an internet connectivity alternative
Posted by Simon Dunstan on 06/04 at 10:00 AM Education, Internet connectivity, IT services, Security, SIP, Telephone systems, Web filtering, Wi-Fi,
Janet replacement services

Government funding cuts mean internet connectivity and IT services currently provided to English further education (FE) colleges on the Janet network will need to be paid for as of August next year. Announced last month, these cuts will cost colleges thousands of pounds every year...

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