You don’t have to answer the phone or make a call to become a fraud victim
Posted by Thomas Holtom-Hattersley on 01/10 at 10:00 AM Large enterprises, SMEs, Landlines and calls, Dial through fraud,
Phone hacker

With fraud and scams on the rise, it is important to remind businesses of the threats can be posed via their telephone system. In the domestic arena, it is pensioners who suffer the most with MP Chris Elmore calling for the Government to deal with the “epidemic of scams sweeping...

Guide to on-premise and hosted phone systems - what’s the difference?
Posted by Caroline Moore on 03/09 at 10:43 AM Large enterprises, SMEs, Telephone systems,
VoIP phone guide

You cannot apply a “one size fits all” approach to telecoms as it should be a case of “what’s the best fit for you?” Where one business would benefit from a hosted VoIP telephone solution, another may be best suited to on an on-premise platform. Each business operates in a unique...

UK small businesses remain vulnerable to cyber-attack
Posted by Elaine Bellamy on 04/06 at 10:00 AM SMEs, Cyber security, Cisco Umbrella,
UK small businesses remain vulnerable to cyber-attack

Multiple cyber-crime surveys are undertaken every year to ascertain how many businesses are affected and how it has cost them. I have picked out two that both confirm that small businesses or SMEs are the most vulnerable. Research from Beaming revealed two thirds of UK companies,...

Beat telecoms fraud this Christmas
Posted by Elaine Bellamy on 11/12 at 08:51 AM Large enterprises, SMEs, Dial through fraud, Landlines and calls, Telecoms fraud, Telephone lines,
Beware Christmas telecoms fraud

Telecoms fraud is an ongoing problem in the UK and one we always highlight at Christmas-time. While fraudulent behaviour is evolving all the time, especially online, it could be easy to overlook potential attacks on your telephone system. There are so many types of fraud activity...

Be more flexible with cloud communications
Posted by Khaled El-Din on 21/08 at 10:00 AM Large enterprises, SMEs, Cloud hosted telephone systems, Unified communications,
Benefits of cloud communications

In just two years’ time, more than 70% of UK businesses will have adopted flexible working practices. By 2025, 75% of the workforce will be made up of millennials, i.e. people born between 1983 and 2003. The way we work is changing all the time. Gone are the 9am to 5pm...

Hackers and data breaches…they can affect any business or organisation
Posted by Colin Woods on 19/06 at 10:00 AM Large enterprises, SMEs, Cyber security,
Data breach cyber attacks

It is easy to fall into the trap of thinking hackers are only going to be interested in big businesses or organisations. The same can be said of data breaches, but I urge you not to be caught out as a number of recent news stories will prove. Last weekend, reports were published...

When is the right time to upgrade my local area network?
Posted by Colin Woods on 26/05 at 10:00 AM SMEs, Data networks,
Right time to upgrade LAN image

When is the right time to upgrade my local area network? IT and network managers will tell you every three years; never more than five. These are the rules they live by. But why? Your local area network is the backbone of your business. All your staff connect to it so they can...

Compensation plan proves broadband is not suitable for businesses
Posted by Caroline Moore on 31/03 at 10:00 AM SMEs, Internet connectivity,
Broadband compensation image

Ofcom is putting forward plans to ensure telephone line and broadband providers pay compensation to their customers who have suffered the consequences of slow repairs.The communications watchdog wants customers to automatically receive money back from their provider without having...

Is broadband business critical?
Posted by Elaine Bellamy on 12/01 at 09:41 AM Large enterprises, SMEs, Internet connectivity, Internet connectivity,
Is broadband business critical image

Broadband is a remarkable tool. It is hard to ever imagine an office that would not use it on a regular basis. Many of us rely on broadband to receive and send our emails, for web browsing, for access to CRMs, etc, and, for the most part, it is reliable, swift and...

Use less hardware to save money on your IT expenditure
Posted by Caroline Moore on 12/01 at 09:41 AM Large enterprises, SMEs, Data centre services, Data centre,
SWComms Virtualisation blog post image

Using separate physical machines to run multiple operating systems and applications is a thing of past. Virtualisation enables businesses to reduce the amount of servers they use without losing functionality.In simple terms, virtualisation is a cost-saving service that allows...

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