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Communication and collaboration: the way forward
Posted by Adam Williams on 05/05 at 11:49 AM Large enterprises, SMEs, Unified communications,
Collaboration image

The last few years have seen a dramatic increase in the convergence of communications and technologies, consequently expanding the possibilities for technology-enabled collaboration.

In today’s fast-paced environment, companies need their employees to perform smarter and work more productively. Achieving that objective requires collaborative technologies, deeply embedded into business processes, which in turn will encourage collaborative behaviour throughout the business.  

Multiple collaboration tools
Employees play a significant role in deciding what technology they want to use. They can now choose from a wide range of tools and technologies, including:

  • Voicemail
  • Instant messaging
  • Audio, video and web conferencing
  • Collaborative whiteboard and presentation systems
  • Discussion forums
  • Group diaries and address books
  • Voice over IP
  • Mobile communications

Anytime, anywhere
Internet-based collaboration tools can replace face-to-face meetings, allowing staff to work with a team in another office, in another company, or even in another time zone. The larger your business, the more dispersed the workforce is likely to be. Having effective unified communications (UC) in place can reduce the reliance on working out when people are in certain locations, what time zone they are in and then contacting them in the most appropriate way.

UC give your employees greater flexibility in how they work together; the better people work together, the more agile and profitable your business becomes. That’s why it's vital to give your employees effective ways of communicating and collaborating.

Achieving more
We can expect more and more from each new wave of collaborative technologies that evolve. Adding more collaborative tools to UC solutions provides almost limitless potential to improving organisational agility, speeding up decision-making and increasing productivity.

With such a vast array of UC options on the market, it's easy to become overwhelmed as to what is the right option for your business. swcomms can help you understand what the different UC products, tools and solutions can offer, and can guide you to think more strategically about how you can maximise on their capabilities.

Posted by
Adam Williams's avatar
Adam Williams on 05/05/2015

Since 2006, Adam has quickly risen to a sales manager role managing a team of communications consultants, and works with larger clients offering converged solutions.

Adam cut his teeth in sales in the newspaper industry having decided to decline the university route and to enter the workplace as soon as he left college to chosen career path in sales.

Away from work, Adam is a keen part-time property developer and likes to pop to St Moritz for a head-clearing ride down the Cresta Run.