Enabling greater flexibility and productivity without the need for large capital investment, the benefits of cloud communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
Given the growth in the market for cloud communications, there are now a number of different solution variants available. So when you are ready to choose your solution, you need to be sure it matches your business needs and ways of working – allowing you to take full advantage of all its benefits. It is important to appreciate that not all solutions are equal in terms of functionality, flexibility, management complexity or resilience.
The right solution for you will depend on the size and type of your business and your IT strategy going forward.
We have written this guide to explain why modern businesses now need cloud communications, to outline the different solutions available to you and to highlight the key areas you should consider when making your purchase decision.