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Has your business suffered a broadband outage?
Posted by Caroline Moore on 11/08 at 10:23 AM Large enterprises, SMEs, Internet connectivity, Internet connectivity,
SWComms blog post image

You have our sympathy. A broadband outage at residential level is inconvenient; an outage at business level can be catastrophic.

For most businesses, Internet connectivity is the most important connection it has - it’s even more important than the telephone.

If your telephone lines are not working, your customers, suppliers, employees, etc will still be able to email you and vica versa. You will still be able to take payments, source products and pay your staff. And you will be able to divert your incoming calls to an alternative number, such as a mobile, very quickly.

Without Internet connectivity you will lose the ability to email, to browse the web and to access  cloud-based applications.

Most businesses will receive more emails on a Monday morning than they will all week; a stark reminder why Internet connectivity is so important.

Without doubt, businesses need Internet connectivity they can rely on. However, many still choose broadband or its fibre alternative for this critical utility.

But whether it is ADSL or FTTC, neither product comes with a guaranteed fix time. If broadband goes down, it can be down for weeks.

If your business has suffered a broadband outage, you will know how this feels.

There are alternative connectivity options available that will give you the reliability and fault resolution times your business needs. Please do not hesitate to contact us to discuss the options available.

Posted by
Caroline Moore's avatar
Caroline Moore on 11/08/2014

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.