While some telephony manufactures are accepting that customers are looking for softphone options to accommodate a blend of home and office working, Alcatel-Lucent Enterprise has flown the flag for desk phones with a new, eye-catching handset range.
The new Enterprise desk phone models are a step up from the norm – as well as a touchscreen, physical soft keys and a dial pad, you can also choose from different skins. No more black or dark grey exteriors, they have gone for colour - azure blue, rugby red and neptune blue - to make a bold desk or branding statement. Currently, sporting a corded handset, the cordless version will be ready in December.
While these colour Enterprise handsets are bound to steal the limelight, it is the new hybrid models from the Essentials range that have piqued my interest as it’s where these handsets can be used that is so useful.
One of the issues of moving from a digital phone system to a VoIP or cloud solution is internal cabling. If you do not have an appropriate local area network, then you will need to upgrade your infrastructure from legacy cabling to CAT5 or better to support IP handsets.
These hybrid handsets, however, enable businesses and organisations to invest in a VoIP telephony solution but still use the cabling that supported their digital handsets. This is very relevant when a building is too old for major re-cabling work or where budgets just don’t allow it.
Businesses can use these handsets with their existing digital system too, as long as its software is up to date, so that they are in place when they are ready to upgrade to more future-proof IP solution.
I believe these handsets will be particular useful in schools where budgets are tight and buildings are often older. These handsets can be wall mounted too, which makes them suitable for a classroom setting.
As digital systems continue to be phased out, these handsets will be a means of businesses making that step forward to modern solutions that are being supported by manufacturers into the future. If your internal cabling has been holding you back from making the switch, then these could be the handsets for you.
Please do not hesitate to contact me if you want to discuss migrating from a digital to VoIP or cloud-hosted phone system, or fund out more about these handsets!