Lead forensics Script
19/11
2021

I still have my house…thanks to hackers!


Posted by Colin Woods on 19/11 at 10:00 AM IT support, Cyber security,
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It should be a simple sale. I am selling my house with vacant possession to my ex next-door neighbour’s daughter, who in turn is selling her house to a first-time buyer. Moreover, we are both using the same estate agent. So with the support of one of the nation’s largest estate agents boasting more than 1,200 branches and their own in-house legal department, I was feeling confident.


With a short chain and everything else seemingly in my favour, I was relaxed...so much so that I took myself off to Cornwall two days before completion to a comfortable spa hotel overlooking the beach. All was right with the world.


The day of completion arrived and I eagerly awaited a nice transfer of cash into my account while my buyer was sat with removal vans at the ready for her move. What could possibly go wrong?


By 9.30am, I knew the answer. The in-house legal practice of this very large firm had been hacked on the previous Monday and despite it being five days later, they informed my solicitor that they were unable to proceed with completion as they still could not access any of their IT systems. It seems incredible to me that such a large firm had no robust backup plan or business continuity planning for such an event.


I discuss disaster recovery and cyber security with businesses every day, but the conversation is usually focused around the impact on the company itself. Rarely, if ever, do we discuss the ripple effect. In this case, not only did the hackers interrupt a business, but they also affected their client, who now couldn’t move house, the removal company who turned up to facilitate it, the young couple further down the chain who were due to take possession of their first home, and everyone involved with their move, such as all the family and friends who were no doubt drafted in to help. The list as they say is endless.


As for me, I concluded the call with my solicitor around 9.35am poured another cup of coffee, looked out over the crashing waves carrying the surfers back to beach and smiled at the irony of it all. Here I am, the guy who advises companies on cyber security and business continuity planning for their IT systems, had become the victim, albeit indirectly, of hackers and I could do nothing about it.


If you run a business, the cost of an attack to your reputation and potential lost business is immense. Talk to someone before it’s one of your customers who is directly or indirectly affected by your inaction. 

Posted by
Colin Woods's avatar
Colin Woods on 19/11/2021

Our head of business development and training Colin also likes to espouse the virtues of our data centre services, including co-location, cloud services, filtering, hosted exchange, traditional voice services through to SIP trunking, all aspects of internet connectivity and inter-site connectivity.

A Karate instructor for 28 years and a former UK squad member, Colin is little more relaxed in his spare time now choosing to walk his two dogs, Simba and Aslan.

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Contact: colin.woods@swcomms.co.uk



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