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Increase reviews and improve customer satisfaction with intelligent insights
Posted by Caroline Moore on 29/09 at 10:00 AM Hospitality, Wi-Fi,

The hospitality industry has become more focused on delivering a personalised service to ensure repeat business, but also five-star reviews.

As more and more review sites are providing the whole truth about a hotel, B&B, restaurant or cafés customers are commenting on the Wi-Fi quality.

Understanding the relationship between free Wi-Fi, customer satisfaction and positive reviews is easier now than ever with Intelligent Insights.

Purple Wi-Fi has created an ebook which outlines the benefits of providing free Wi-Fi to deliver a better customer experience from the moment they login to the moment they check out.

Download the intelligent insights ebook free.

If your interested in the revenue you can earn from a Purple Wi-Fi solution then please call us free on 0800 054 6789 or e-mail

Posted by
Caroline Moore's avatar
Caroline Moore on 29/09/2017

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.