It is common knowledge among telecommunications experts that ISDN is a dying technology. Indeed, Openreach intends to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone by then anyway. But this traditional service is still being used by many businesses who are hanging onto ageing equipment, despite a lack of functionality and flexibility.
In comparison, most people will upgrade their mobile devices every couple of years due to developments in technology, new innovative features and superior storage options. Yet, those same rules don’t seem to apply to phone systems. Businesses and are still using PSTN and ISDN phone lines.
In an age where communication takes place over the phone, through email, texting, conferencing, video chat and on social media, it’s difficult to imagine being limited to an office-based, voice-only legacy phone system.
There are two future-ready solutions in the market right now: SIP trunking and hosted telephony.
SIP connects a phone system to the national network via broadband, ethernet or a private circuit.
Hosted telephony is a cloud based business phone system delivered over the internet.
Which is the best ISDN alternative for you?
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