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It’s time to take back your profits

Posted by Caroline Moore on 09/03 at 12:01 PM Telephone systems,
Small medium business owners telephone system image

Is the cost of doing business eating into your profits?

If you're like most small or medium enterprise owners, figuring out how to reduce the cost of doing business and increase margins is always at the top of your mind.

The question is: Have you considered what an efficient telephone system can do for you as part of the process?

Imagine if…

  • You could grow and scale your operations based on your business needs
  • You could generate immediate savings by optimising your communication solutions
  • You could quickly respond to changing market demands with an agile and flexible network

 …I am sure you would take advantage of these benefits if you could. Who wouldn’t?
I have seen businesses achieve all three while improving customer service in the process with the deployment of a modern telephone system.

It's about making all aspects of your business work together to ensure your customer receives the best possible experience. A solution that interconnects your people and your communications network can free you to focus on growing your business. A modern telephone system will:

  • Ensure customer satisfaction with a professional welcome and intelligent call routing
  • Improve employee collaboration to quickly address customer issues
  • Increase productivity through improved mobility
  • Manage expenditures to suit your budget and your organisational structure

By gaining these benefits and cutting costs, your profits should increase. A win-win-win scenario!

Posted by
Caroline Moore's avatar
Caroline Moore on 09/03/2015

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.

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Contact: caroline.moore@swcomms.co.uk

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