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Infographic: Key benefits of the right contact centre communications
Posted by Glenn Fletcher on 11/04 at 02:08 PM Images and graphics, Contact centre, Contact centre,

Contact centre communications have a huge impact on your customer service. Therefore, it's important to consider that your communication and the tools you use are the best they can be. 

With this in mind we look at the key benefits of having an effective and efficient contact centre solution, like the ShoreTel Enterprise Contact Centre, to enhance the way you work.

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Glenn Fletcher's avatar
Glenn Fletcher on 11/04/2016

Glenn is a senior field sales executives, specialising in advising businesses to maximise efficiency and productivity by embracing best in class business communication technology solutions.

A truly customer and business-focussed individual spanning 22 years of communication technology experience, Glenn joined us after working previously for organisations such as Mitel, Fujitsu and Vodafone.

In his spare time he enjoys spending time with his family, music (both listening and playing), going to Glastonbury, sports and socialising with his network of friends.