Q: Tracker or fixed - which telephone package will suit my business?
Posted by Caroline Moore on 29/08 at 08:08 AM SMEs, Landlines and calls, Landlines and calls,
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A: A mix of the two should see you spending less on your landline and call costs by the end of your contract.But how can this be achieved?

Historically, landline rental charges have been slowly rising while call costs have come down.

To illustrate this point: BT put up their landline prices for the 6th time in the last five years on August 1. In total, these price rises represent a 27.7% increase from £14.87 per line per month in May 2009 to £19.00 today.

Any business that fixed their landline rental for five years in May 2009 will have not incurred the price rises that have followed. During that time, call charges have fallen steadily – including calls to mobiles and overseas.

Therefore, if a business could compare similar usage from the start of their contract to the end, they should find they are spending less at the end.

Sure, a contract renewal will undoubtedly see the cost of landline rental go up in line with the current market rate but fixing is worthwhile to ensure ongoing savings.

Combine a fixed price line rental charge with a tracker minutes rate will give you the best of both worlds and the peace of mind that you will never need to pay more than you need to. 

Posted by
Caroline Moore's avatar
Caroline Moore on 29/08/2014

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.

Contact: caroline.moore@swcomms.co.uk

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