The telephone system is undoubtedly the lifeblood of any recruitment agency. Contact with candidates and clients is what drives business forward, therefore the chosen solution must be reliable and offer all the features agencies need to be as efficient and successful as possible.
Quick responses are important as often candidates can be placed for the same role by different agencies, so it literally can be a race to place the top talent first.
Flexibility is a must in the telephony system particularly as agents will not always be based in the office, yet calls still need to be connected wherever they are located.
Call reporting is a necessity in an industry so heavily driven by sales targets. Efficiency needs to be monitored for a seamless day-to-day operation and to ensure profits are maximised.
swcomms is recommending their cloud-hosted telephone system to recruitment agencies, as it integrates with Bullhorn, a popular CRM in the industry. It will give recruiters the ability to click-to-dial, caller preview to route calls quickly and efficiently, and automatic popping of the Bullhorn contact page for instant access to information.
Our cloud-hosted solution will deliver the following benefits:
We invite recruitment agencies to download our data sheet and keep for when they decide to upgrade their telephone system. If you are unsure when that should be or are concerned about the cost of this exercise, I would urge you to talk to us as often a migration to a cloud-hosted telephone system can be achieved on a cost neutral basis.