Businesses or organisations with large sites have often used radios or walkie-talkies for site-wide communication with mobile members of staff, which means they have invested in both a phone system as well as a number of radio handsets.
Microsoft has found a way of combining the two using their Teams Phone System app.
In the video above, I demonstrate how the new push-to-talk (PTT) function can be used to broadcast a message to a group of users using an Android mobile device. The same functionality is expected to be released for iOS devices later this month and can already be used on rugged phones (such as the Galaxy XCover Pro, Galaxy XCover 5 and Galaxy Tab Active 3), which have a dedicated PPT button, along with a range of wireless and wired headsets.
This will be of particular interest to schools that have held off from using Teams as a replacement phone system as they rely on the loudspeaker function on their desk handsets to relay emergency messages to all classrooms and other communal areas. These messages can be critical in meeting safeguarding regulations, e.g. in an emergency lockdown situation, but also as a means of quickly requesting a staff member’s presence. An entire group of people can be called upon at the same time, such as caretakers or first aiders, to save ringing around multiple extensions to see who is available.
The same functionality could be used in a factory or warehouse or in a retail site. One real-time voice message can be relayed to multiple staff members at the same time. They will not need to answer their phones as the message will be instantly broadcast (as long as they have not set their devices to silent mode).
It’s a simple addition to the Teams feature set, but one that really does add value to businesses and organisations that usually rely on two-way radios.
Contact me to find out more about this feature and how Microsoft Teams could support you.