More businesses are using call recording to enjoy the benefit of enhanced training and customer service, GDPR, MiFIDII and PCI compliance, as well as gaining protection from nuisance callers.

 

Gamma’s call recording platform integrates directly with the Horizon cloud-hosted telephone systems. It...

16/07
2021
Video guide: Why do businesses use call recording?
Posted by Steve Webb on 16/07 at 10:00 AM Call recording, Cloud hosted telephone systems, Gamma Horizon,

More businesses are using call recording to enjoy the benefit of enhanced training and customer service, GDPR, MiFIDII and PCI compliance, as well as gaining protection from nuisance callers.

 

Gamma’s call recording platform integrates directly with the Horizon cloud-hosted telephone systems. It allows businesses and organisations to record conversations and provides easy access to those recordings.

 

Businesses can search these recordings by incoming or outgoing call, caller name or number, time, date or duration.

 

Find out more in our short video which you can view on our website or on youtube, contact us on 0800 054 6789 to find out more.

Posted by
Steve Webb's avatar
Steve Webb on 16/07/2021

Steve is part of the postsales team at Communications House and is responsible for answering queries from existing customers, while also proactively contacting them on a regular basis.

This means he is required to maintain an in-depth knowledge of the many solutions provided by the business, both current, old and upcoming.

Away from the office, Steve loves food, sports and walking his dog Pumba.


Contact: steve.webb@swcomms.co.uk



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