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13/07
2016
Your guide to telecoms fraud
Posted by Caroline Moore on 13/07 at 08:59 AM Dial through fraud,

There are several types of telecoms fraud and many names – phone hacking, dial-through fraud, phreaking and PBX fraud. All result in a business paying for calls it did not make.

Telecoms fraud generally involves a third party making long duration calls at the expense of a business. Hackers gain access to a telephone system and generate profit from the calls they make to international premium rate numbers.

Some of these frauds are perpetrated by disgruntled employees, but most are the result of criminals hacking into your network.

Download our Guide to Telecoms Fraud for more information and top tips on how to avoid becoming a victim of this crime:

Posted by
Caroline Moore's avatar
Caroline Moore on 13/07/2016

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.


Contact: caroline.moore@swcomms.co.uk