26/04
2022
Unified communications solutions are critical to hybrid working needs
Posted by Jeremy Hignell on 26/04 at 10:00 AM Cloud-hosted telephone systems, Unified communications,
Unified communications solutions are critical to meeting continuing hybrid working needs

It is more than two years since we were told to work from home in the face of the pandemic. Several lockdowns later, and thanks to the rollout of a successful vaccination programme, the UK is now living with COVID.In this article, we will look at the results of our recent hybrid...

05/04
2022
How can a modern phone system help GP surgeries lighten the load
Posted by Stuart Amoah-Martin on 05/04 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Unified communications,
How can a modern phone system help GP surgeries lighten the load

Despite nearing the end of a long and testing pandemic, pressure on GP surgeries remains high and there are many practices around the country still struggling with outdated phone systems.Lacking line capacity and the features most modern solutions deliver, they simply cannot cope...

29/03
2022
Now’s the time to futureproof your phone system ahead of the Openreach switch-off
Posted by Jeremy Hignell on 29/03 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Now’s the time to futureproof your phone system ahead of the Openreach switch-off

If you have a phone system that uses traditional copper-based ISDN or PSTN lines, it is likely that you will have been informed of the eventual switch-off for these connections. Openreach is disconnecting all copper-based telephone lines by 2025 and has already made a start switching...

22/03
2022
Attract the best legal talent with hybrid working solutions
Posted by Caroline Moore on 22/03 at 10:00 AM Cloud-hosted telephone systems, Unified communications, Law firms,
Attract the best legal talent with hybrid working solutions

Recent research has revealed that the majority of in-house lawyers across the UK and US prefer a hybrid-working setup and do not wish to return to a full-time office environment.An article in Legal Week revealed that while 57% of UK lawyers were back in the office full time...

18/03
2022
Relocation demand still high as estate agents settle into the new normal
Posted by Caroline Moore on 18/03 at 10:00 AM Estate agencies, Cloud-hosted telephone systems,
Relocation demand still high as estate agents settle into the new normal

The pandemic was a sea-change moment for the UK property market. Demand for properties hit an all-time high and prices rose in response. With the UK now largely ‘living with Covid’, it seems relocation is still key.Even with the stamp duty holiday coming to an end, people continue...

04/03
2022
What you need to know about the Openreach switch-off
Posted by Jake Cribb on 04/03 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Internet connectivity, On-premise telephone systems, SIP,
What you need to know about the Openreach switch-off

We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt it was time for a...

01/03
2022
Webinar: How to use Microsoft Teams as a school phone system
Posted by Daniel Fuller-Smith on 01/03 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams,

Many schools are already using Microsoft Teams as a way of delivering remote online learning and keeping in touch with other members of staff.Now, schools are making the most of their licences and enjoying both the flexibility and cost saving benefits of the Microsoft Phone System...

25/02
2022
Need to make a tech change but don’t know where to start?
Posted by Lynn Hart on 25/02 at 10:00 AM Wi-Fi, Cloud-hosted telephone systems, Internet connectivity, Unified communications,
Need to make a tech change but don’t know where to start?

It’s been a tough few years but businesses are largely back to normal and are beginning to look at their technology upgrade plans again. While some businesses had pushed back their plans for a specific reason, there are others who are simply daunted by the whole process and cannot...

15/02
2022
Questions to ask when considering a new phone system
Posted by Jake Cribb on 15/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Questions to ask when considering a new phone system

Telephone systems have been providing a vital service for businesses of all sizes for decades. The way we used phone systems depended on office culture and user expectations of how to communicate between customers, workers and managers. However, a lot has changed since the pandemic...

11/02
2022
Salisbury businesses need to act now to maintain phone services
Posted by Joe Kavanagh on 11/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems,
Salisbury businesses need to act now to maintain phone services

I enjoy regular contact with businesses across the south west and the south coast, so Salisbury is a city I often call. It has come as a bit of a shock to me to discover that many businesses there are not aware of the urgency of the Openreach copper withdrawal programme. Salisbury...

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