10/12
2021
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff
Posted by Stuart Amoah-Martin on 10/12 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Cloud services, Healthcare, Telephone systems,
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff

It goes without saying that the last two years have been incredibly difficult for everybody, not least for the NHS. The coronavirus pandemic has had a significant impact across the UK’s healthcare system.However, despite Plan B guidelines recently put in place, patients are finding...

03/12
2021
The time is right for Panasonic and other legacy phone system users to switch to the cloud
Posted by Lynn Hart on 03/12 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,

The pandemic has meant the vast majority of businesses have had to make changes in the way they work and the need for flexible working has accelerated the cloud revolution.If your company has not yet moved to the cloud, now would be a very good time to consider an alternative to...

12/11
2021
Looking after small businesses to help them work smarter
Posted by Elaine Bellamy on 12/11 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services, IT services, Microsoft 365, Remote working, Wi-Fi,
Looking after small businesses to help them work smarter

I often get asked by small businesses if they are too small to be of any interest to swcomms. My answer is always an emphatic “No”! In fact, small businesses can be extremely satisfying to work with. With a little bit of handholding, we can make a real difference to their business...

15/10
2021
Get ready for Office 2021 and the updated Microsoft 365
Posted by Tony Robinson on 15/10 at 10:00 AM Cloud hosted telephone systems, Microsoft Teams, Cloud services, Microsoft 365,
Get ready for Office 2021 and the updated Microsoft 365

With the recent release of Windows 11, Microsoft has also launched Office 2021 and updates to Microsoft 365.Applications such as Word, Excel, PowerPoint, OneNote, Outlook, Access, Project, Publisher and Visio have all been refreshed visually and functionally to provide an improved...

31/08
2021
Secure your remote workforce with Cisco Duo
Posted by Ian Temple-Edwards on 31/08 at 10:00 AM Large enterprises, SMEs, Cloud services, Remote working, Security,
Cisco Duo MFA

With cyber-crime on the rise, along with identity theft and brute-force attacks, every business should be looking at multi-factor authentication methods. When businesses opened their core networks to allow for home working during the pandemic, the risk of remote security breaches...

15/06
2021
Ransomware is affecting the food chain – will your business be next?
Posted by Ash Khagram on 15/06 at 10:00 AM Cloud services, Security,
Ransomware is affecting the food chain – will your business be next?

A recent news item has surfaced regarding a high-level cyber-attack on the JBS food processing company, which affected its North American and Australian IT systems.  JBS, one of the largest meat processing companies in the world, was hit by a sophisticated ransomware attack. The...

21/05
2021
Isn’t it time to futureproof your phone system and make the switch to the cloud?
Posted by Jake Cribb on 21/05 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Cloud services, SIP, Telephone lines, Telephone systems,
Isn’t it time to futureproof your phone system and make the switch to the cloud?

It is common knowledge among telecommunications experts that ISDN is a dying technology. Indeed, Openreach intends to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone by then anyway. But this traditional service is...

18/05
2021
How can a “choose your own device” model support remote workers and keep your data secure?
Posted by Ash Khagram on 18/05 at 10:00 AM Cloud services, Mobiles, Security,
How can a “choose your own device” model support remote workers and keep your data secure?

Recently, business have been introducing a choose your own device model (CYOD) to support the organisation and staff. CYOD is similar to a bring your own device (BYOD) model and has been around for the same amount of time, but in this case, the devices have to be approved by the...

30/04
2021
Are your employees’ details already for sale on the dark web?
Posted by Caroline Moore on 30/04 at 10:00 AM Cloud services, IT services, Microsoft 365, Security,
Are your employees’ details already for sale on the dark web?

Even the most tech savvy of employees can be caught out by a seemingly innocent email or app. A quick click on a link can lead to staff credentials being stolen by hackers and then put up for sale on the dark web. It all sounds rather farfetched, but data breaches are a regular...

02/02
2021
An agent’s story: Using technology to maintain customer service and business sales
Posted by Liz Womack on 02/02 at 10:00 AM Cloud hosted telephone systems, Cloud services, Remote working,
An agent’s story: Using technology to maintain customer service and business sales

I started my new role at swcomms when the first national lockdown ended last year. Given that we are now in our third lockdown, I have experienced working and learning my new role both in an office environment and in a homeworking capacity. I have had to be flexible in my approach and...

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