It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

The ISDN and PSTN switch-off date is set for 2025 when Openreach will withdraw the use of these traditional copper wires. Businesses are being encouraged to move to a cloud-hosted telephone system to future-proof their communications.Our infographic below provides you with the...

As more businesses adopt a hybrid working model, the need for a flexible telephone system has become even more important. With so much information available, where do you start?  Our nine-step checklist, created in conjunction with Gamma, provides a simple set of questions to help...

More businesses are using call recording to enjoy the benefit of enhanced training and customer service, GDPR, MiFIDII and PCI compliance, as well as gaining protection from nuisance callers. Gamma’s call recording platform integrates directly with the Horizon cloud-hosted...

Now more than ever, your business communications are a critical enabler to success. Openreach are currently working on the PSTN and ISDN switch-off, which they are set to complete in 2025. This will render traditional phone lines obsolete and older telephone systems...

This is a question I have asked many of my customers who have come to us seeking phone systems that give them more flexibility and accommodate home working with ease. The thought of replacing a phone system can seem like an enormous and expensive task, but when you remove the cost of...

It is common knowledge among telecommunications experts that ISDN is a dying technology. Indeed, Openreach intends to switch their ISDN network off entirely in 2025 and the general consensus is the technology will be as good as gone by then anyway. But this traditional service is...

To be “Zoomed out” is a phrase I have heard a lot in the last year. People have used the free 40-minute Zoom sessions to stay in touch with friends and family, to attend an exercise class, weight loss club, committee meeting, etc. or have even used it for work despite the faff of...

The days of just using the phone to communicate with colleagues and clients are behind us, and I am not just talking about email. Just as we use apps like WhatApp, FaceTime and WeTransfer (to name a few) in our personal lives, we want to use professional versions of these at work,...

As of January 5, 2021, the UK is entered its third nationwide lockdown due to the ongoing coronavirus pandemic. People are being told to “Stay at home”, which means working from home. Before the second lockdown in November 2020, the Office for National Statistics reported that the...