We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt it was time for a...

Many schools are already using Microsoft Teams as a way of delivering remote online learning and keeping in touch with other members of staff.Now, schools are making the most of their licences and enjoying both the flexibility and cost saving benefits of the Microsoft Phone System...

Microsoft is changing the way it is charging its subscribers for its cloud services. While a rolling monthly payment option will still exist, Microsoft is about to apply one-year, and eventually three-year contracts, to maintain a steady income and to offer fixed pricing to their...

How can something new cost less? This is something I get asked every day but it’s true in many cases, especially when independent schools are hanging onto older technology that is just not worth the expense.Take a phone system. If you are using a traditional, on-site solution that...

As COVID cases continue to rise amid a rush to get all eligible over-18s booster jabs before the end of the year and with Plan B in full swing, it is no wonder schools are eyeing the spring term with trepidation.The Government is committed to keeping schools open, but with so many...

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

In the last year, Microsoft Teams has become one of the key tools for businesses to keep in touch with their staff, customers and suppliers with its video and chat facilities as well as its ability to use direct call routing to turn Teams into a business-grade telephone...

When considering using Microsoft Teams for telephony, it is important to understand the different ways that calls are handled. Businesses need to be consider carefully which option they go for as some methods are more functional than others.  Basic integration Providing a very basic...

In recent months we have seen a huge adoption increase in Microsoft Teams. Businesses and organisations of all sizes are making the move into unified communications to enable remote working and collaboration regardless of where staff are and what device they use.  We have also...

The spread of COVID-19 forced businesses to transition their staff to remote working to limit the infection rate and keep them safe. Remote working is now becoming a part of everyday working life. Allowing staff to work away from the office is important to:Save on office...