29/03
2022
Now’s the time to futureproof your phone system ahead of the Openreach switch-off
Posted by Jeremy Hignell on 29/03 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Now’s the time to futureproof your phone system ahead of the Openreach switch-off

If you have a phone system that uses traditional copper-based ISDN or PSTN lines, it is likely that you will have been informed of the eventual switch-off for these connections. Openreach is disconnecting all copper-based telephone lines by 2025 and has already made a start switching...

08/03
2022
Webinar: Get more flexibility from your school phone system
Posted by Daniel Fuller-Smith on 08/03 at 10:00 AM Education, On-premise telephone systems, Alcatel-Lucent Enterprise,

Primary schools are upgrading their old phone systems to benefit from new features, including:Free calls to UK landlines and mobiles Increased line capacity to handle more incoming calls at once Handsets in every classroom, plus Wi-Fi handsets for staff working...

04/03
2022
What you need to know about the Openreach switch-off
Posted by Jake Cribb on 04/03 at 10:00 AM Cloud-hosted telephone systems, Microsoft Teams, Gamma Horizon, Internet connectivity, On-premise telephone systems, SIP,
What you need to know about the Openreach switch-off

We have been talking about the switch-off of PSTN and ISDN telephone lines, and ADSL and FTTC broadband lines since Openreach announced its intention to withdraw these services back in 2020. Back then, we published a link to their video. Two years on, we felt it was time for a...

15/02
2022
Questions to ask when considering a new phone system
Posted by Jake Cribb on 15/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Unified communications,
Questions to ask when considering a new phone system

Telephone systems have been providing a vital service for businesses of all sizes for decades. The way we used phone systems depended on office culture and user expectations of how to communicate between customers, workers and managers. However, a lot has changed since the pandemic...

11/02
2022
Salisbury businesses need to act now to maintain phone services
Posted by Joe Kavanagh on 11/02 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems,
Salisbury businesses need to act now to maintain phone services

I enjoy regular contact with businesses across the south west and the south coast, so Salisbury is a city I often call. It has come as a bit of a shock to me to discover that many businesses there are not aware of the urgency of the Openreach copper withdrawal programme. Salisbury...

18/01
2022
Three events collide to trigger phone system upgrades

The following infographic looks at how three major events have come together to create an urgent need for UK businesses to update their phone systems.Openreach’s copper line withdrawal, Covid-19 and the departure of Panasonic from the telecoms market have all played their part in...

04/01
2022
Saving money for independent schools with technology
Posted by Yvonne Dennis on 04/01 at 10:00 AM Education, Cloud-hosted telephone systems, Microsoft Teams, On-premise telephone systems,
Saving money for independent schools with technology

How can something new cost less? This is something I get asked every day but it’s true in many cases, especially when independent schools are hanging onto older technology that is just not worth the expense.Take a phone system. If you are using a traditional, on-site solution that...

14/09
2021
Chip shortage means businesses need to take a long-term view on IT projects
Posted by Caroline Moore on 14/09 at 10:00 AM Large enterprises, SMEs, Wi-Fi, Cloud-hosted telephone systems, Data networks, On-premise telephone systems, IT services,
Chip shortage blog

Shortages are causing issues across multiple industries with a lack of cement, bricks, cars, bottled water, chicken, milkshakes and beer grabbing the headlines. In our industry, it is the semiconductor chips used in electronic devices that are causing the biggest headaches.  As...

12/02
2021
Webinar recording: Supporting Toshiba and Panasonic phone systems users into the future
Posted by Laurie Coleman on 12/02 at 10:00 AM Cloud-hosted telephone systems, Gamma Horizon, On-premise telephone systems,

swcomms and Gamma Horizon hosted a webinar on 26 January, 2021, to explain why key manufacturers, such as Panasonic and Toshiba, are pulling out of the telecoms market and what that means for your business if you are using one of their phone systems. Hosted by swcomms presales...

21/05
2019
Rainbow – an easy-to-use unified communications solution for improved collaboration and productivity
Posted by Laurie Coleman on 21/05 at 10:00 AM Cloud-hosted telephone systems, On-premise telephone systems, Alcatel-Lucent Enterprise, Unified communications,

Digital transformation is all about providing the outstanding experience that customers expect in this digital age. It's a way for your business to differentiate and grow.   Businesses can further their digital transformation with unified communications apps to give them the...

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