18/01
2022
Three events collide to trigger phone system upgrades

The following infographic looks at how three major events have come together to create an urgent need for UK businesses to update their phone systems.Openreach’s copper line withdrawal, Covid-19 and the departure of Panasonic from the telecoms market have all played their part in...

14/12
2021
Remote working is back…are you all set up?

It’s a long way from full lockdown, but there will be some disappointed businesses and staff re-adopting a work from home policy this week after Plan B was brought in by the Government to protect the NHS while Omicron numbers rise in the UK.For some people, working from home has...

10/12
2021
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff
Posted by Stuart Amoah-Martin on 10/12 at 10:00 AM Healthcare, Cloud-hosted telephone systems, Cloud hosted telephone systems, Cloud services, Healthcare, Telephone systems,
Booster vaccine rush and winter illnesses mount the pressure on GP surgery staff

It goes without saying that the last two years have been incredibly difficult for everybody, not least for the NHS. The coronavirus pandemic has had a significant impact across the UK’s healthcare system.However, despite Plan B guidelines recently put in place, patients are finding...

05/11
2021
Hybrid handsets bridge the cabling gap to VoIP phone systems
Posted by Daniel Fuller-Smith on 05/11 at 10:00 AM Telephone systems, Alcatel-Lucent Enterprise,
Hybrid handsets bridge the cabling gap to VoIP phone systems

While some telephony manufactures are accepting that customers are looking for softphone options to accommodate a blend of home and office working, Alcatel-Lucent Enterprise has flown the flag for desk phones with a new, eye-catching handset range.The new Enterprise desk phone...

29/10
2021
More exchanges to reach stop-sell status as announced by Openreach
Posted by Caroline Moore on 29/10 at 10:00 AM Internet connectivity, Telephone lines, Telephone systems,
Fibre internet cables

Openreach has given notice that 79 more exchanges will reach stop-sell status by this time next year. This means that outdated services, such as PSTN and ISDN phone lines, and ADSL and FTTC internet connections will no longer be available for sale from November 1, 2022. Two years...

19/10
2021
Have your customers’ experience expectations changed?
Posted by Caroline Moore on 19/10 at 10:00 AM Financial services, Hospitality, Large enterprises, Legal, Manufacturing, Retail, SMEs, Call recording, Cloud hosted telephone systems, Contact centre, Telephone lines, Telephone systems,
Have your customers’ experience expectations changed?

When the pandemic was at its height and we were plunged into lockdown, we had no choice but to turn to the phone and online services to contact businesses we would previously have visited in person.Despite the vaccination programme leading to the opening up of services, people...

03/09
2021
Does your ‘Google school’ enjoy integration with your phone system?
Posted by Daniel Fuller-Smith on 03/09 at 10:00 AM Education, Telephone systems, Alcatel-Lucent Enterprise, Unified communications,
Google school phone system

Since the pandemic began, conversations about communications and IT have changed. Our business development teams opening question is often: “Are you a Google or Microsoft school?” as this will influence the direction of the rest of the conversation with IT and school business...

24/08
2021
Follow this simple landline replacement recipe
Posted by Jake Cribb on 24/08 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Telephone systems,
Follow this simple landline replacement recipe

The ISDN and PSTN switch-off date is set for 2025 when Openreach will withdraw the use of these traditional copper wires. Businesses are being encouraged to move to a cloud-hosted telephone system to future-proof their communications.Our infographic below provides you with the...

06/08
2021
Nine steps to choosing the right telephone system for your business
Posted by Joe Kavanagh on 06/08 at 10:00 AM Cloud hosted telephone systems, Gamma Horizon, Telephone systems, Unified communications,
Infographic: Nine steps to choosing the right telephone system for your business

As more businesses adopt a hybrid working model, the need for a flexible telephone system has become even more important. With so much information available, where do you start?  Our nine-step checklist, created in conjunction with Gamma, provides a simple set of questions to help...

23/07
2021
Cloud vs on-site - which phone system is right for your business?
Posted by Khaled El-Din on 23/07 at 10:00 AM Cloud hosted telephone systems, Telephone systems,
Cloud vs on-site - which phone system is right for your business?

If you are in the market for a new phone system for your business, you may be bewildered by the choice. Sometimes it’s easier to look at your business first before looking at the array of products available.We hope this infographic helps you decide what type of phone system you...

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