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Hat-trick of excellence for swcomms
Posted by Caroline Moore on 08/12 at 02:48 PM Unified communications,
Three men on stage accepting an award

South West Communications Group has been named among the elite in the 2016 ShoreTel Circle of Excellence awards.

It is the third year swcomms has been presented with the Circle of Excellence award from international unified communications solutions manufacturer ShoreTel. 

The award recognises swcomms’ exceptional achievement in areas that include customer satisfaction and revenue growth. 

swcomms’ head of presales Richard Walters received the award at the ShoreTel annual conference in Orlando, Florida

Sarah Flowers, swcomms’ sales director, said: “This is a great achievement for everyone involved at swcomms from the business development team that books the appointments for potential ShoreTel sales to the communications consultants and presales experts who engage with our clients  to create the solutions that best suits their needs; not forgetting the highly skilled engineers who deploy and support the solutions and our postsales and customer service teams team who provide a true account management and aftercare service.

“We are very proud to have secured this award for a third time running and I am proud of the team that has enabled us to be named among the Circle of Excellence.”

Posted by
Caroline Moore's avatar
Caroline Moore on 08/12/2016

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.