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South West Communications Group pursues video conferencing engineering excellence
Posted by Caroline Moore on 13/04 at 03:13 PM

South West Communications Group has extended its dedication to engineering excellence with a brace of accreditations from the video conferencing industry.

South West Communications Group has extended its dedication to engineering excellence with a brace of accreditations from the video conferencing industry.

As providers of a whole range of business communications solutions, South West Communications Group has embraced the trend towards using video conferencing as a means of accelerating decision-making and reducing the costs associated with geographically-dispersed businesses and organisations.

One of the Exeter-based company’s senior technical specialists has recently passed examinations set by two worldwide industry leaders in video conferencing, LifeSize and Alcatel-Lucent, giving South West Communications Group the highly prized “Technical Professional” certification in this range of products.

Brian Lodge, group engineering director, said: “We ensure our engineers’ continual professional development is kept up to date so they can efficiently deploy our range of solutions and are kept abreast of all the latest developments in communications technology for the benefit of our customers.

“We have recently gained Cisco Premier Certification to add to the long-term accreditations we have nurtured with our telephony and data services partners, and we are proud to add video conferencing expertise to our technical arsenal.”

South West Communications Group has already deployed a number of video conferencing solutions to its customers to take full advantage of the financial and environmental benefits they can offer.

Mr Lodge added: “Businesses used to shy away from video conferencing due to the poor quality of the video and audio, but with the advent of high definition technology, video conferencing has become a vital business tool for multi-site meetings. Ever since we began offering video conferencing as one of our products, many of our existing customers have expressed an interest in making use of this technology to help them save on substantial fuel and travelling costs, to make better use of their staff’s time and to reduce their carbon footprint.”

South West Communications Group delivers business telephone systems, wired and wireless networking connectivity and data centre solutions to businesses in Exeter, Devon, the whole of the south of England and south Wales.

For more information on any of the products and services South West Communications Group delivers, please call 01392 369369.

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Caroline Moore on 13/04/2011

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.