0800 054 6789
South West Communications Group
Posted by Caroline Moore on 06/06 at 03:28 PM

South West Communications Group has been shortlisted for a national industry award for the second year in a row. The Exeter-based company is among a shortlist of four for the Federation of Communication Services’ (FCS) Communications Provider of the Year 2011 award.

FCS is the trade association for the communication services sector representing companies delivering products and services by means of radio, mobile, fixed and IP telephony.

South West Communications Group’s 2011 entry for this award was based on a converged, turn-key solution for Dorothy House Hospice Care in Wiltshire that could become a technology blueprint for hospices and care homes of the future. It won the same award last year for the multi-faceted solution it implemented for North Bristol NHS Trust.

FCS chief executive officer Jacqui Brookes recently revealed the entries short-listed in the judging process and said: “The FCS awards have been growing in popularity reflecting the competitive nature of the market. The purpose of the FCS Awards is to foster excellence and reward achievement by companies of all types and sizes in the competitive communications industry.

“We are very pleased to be able to announce the finalist entrants for this year’s awards and look forward to revealing the winners at the FCS 30th Anniversary and Awards Ceremony on June 16 in London.”

The Dorothy House solution includes a scalable, easy-to-use, resilient telephone system that has been seamlessly integrated with a new nurse call system, a new access control solution, and the Hospice’s existing security and fire alarm systems to enable nursing staff to operate all four major communications tools through the cordless handsets they carry with them while they are attending to the patients’ needs.

Sarah Flowers, South West Communications Group’s sales director, said: “We are delighted to have been shortlisted for this award for the second year running. As a company, we are continually pushing technological boundaries to provide solutions that suit the needs of our customers and this industry-first solution avoids the duplication of investment in different systems and in the process promotes real cost and efficiency savings.

“We have embraced this unique cutting-edge integrated solution and believe the site-wide mobility to be a labour-efficient, liberating and empowering tool that can be used as a blueprint for all hospices and care homes as the UK continues to cope with an aging population.”

For more on this story, please see:

Express & Echo

This Is Devon

South West Business

Posted by
Caroline Moore's avatar
Caroline Moore on 06/06/2011

Former newspaper journalist, Caroline joined the company in 2008 with no previous knowledge of the industry.

She set about stripping back all the jargon to produce plain English marketing collateral to support the sales teams. Now slightly more well-versed in the dark arts of voice, connectivity and data services, Caroline writes blogs, case studies, data sheets and social media updates to engage with potential and existing customers.

This industry is far cry from her previous working life when she worked as communications manager for Exeter Chiefs and Northampton Saints.