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Phone lines image

Phone lines

Our telephone lines service provides businesses with PSTN, ISDN and SIP lines while offering a range of support, fault rectification and fraud detection services, and a UK-based single point of contact for all billing queries and fault reporting.

Our line rental charges are capped for the duration of your the contract meaning you have a fixed and known cost for budgeting purposes and are not exposed to inflationary price increases.

We are able to adopt your existing BT telephone lines immediately, regardless of the existing rental contract term.

This means that you are able to move all of your lines simultaneously rather than having to do so on a piecemeal basis while waiting until individual lines come out of contract, thus alleviating the inconvenience of having multiple suppliers.

We also offer network call performance reports for the first three months with our premium line service to ensure you are making and answering your calls efficiently.

Other providers can supply plenty of statistics on outgoing calls, but often incoming calls are more important to businesses.

Our clear statistics can provide telling data on calls answered, calls unanswered and uniquely, the amount of times callers are greeted with an engaged tone to reveal a need for more or less lines, voicemail ports or the need to review staff working hours.

This service can be repeated 12 months later to gain up-to-date information at no charge to your business.