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At the end of 2016, Toshiba informed their distributors and customers they were removing themselves from the UK telecoms market and would no longer supply licences or hardware for their phone systems. This left customers with Toshiba systems at a loss as to what to do next.

Outsource partner
On July 5, 2017, Mitel, a global leader of enterprise communications, announced that it has completed the acquisition of certain assets, inventory and support obligations from Toshiba Corporation's Unified Communications business. Toshiba clarified that this agreement does not apply to the European market, where Toshiba continue to work with its long and trusted partner, swcomms.

Toshiba will continually assess the situation in Europe, and ensure that our customers experience and service levels are maintained at the highest standard. swcomms is the sole outsource partner for all Toshiba Unified Communications & Solutions (UCS) products to support resellers and end users across the UK.

Toshiba telephone systems

We have been a Toshiba partner for 30 years and are recognised experts in the maintenance of their range of telephone systems.We have built up a vast bank of knowledge on all of Toshiba’s voice products, so we are ideally placed to offer advice to partners, resellers and end users who need to escalate any technical issues they cannot resolve themselves. Our engineering and post sales teams are accredited to the very highest level and have worked with Toshiba on product development over the years.

We also hold an unrivalled stock of spare parts for a wide range of models to enable you to fix and maintain Toshiba telephone systems along with inclusive service plans. We can also provide open licences to both resellers and end users to protect their investment by extending the life and ability of their telephone systems.

To find out more, please do not hesitate to contact our dedicated Toshiba support desk:

Opening hours: Mon-Fri 8.30am-5.30pm
Manager: Richard Wareham
Telephone: 01392 345362