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SoGEA stands for single order generic ethernet access. Essentially it is a broadband product that can be used where the fibre broadband roll-out has not quite reached your area. SoGEA connections provide high speeds and do not rely on you having a phone landline, so are very cost-effective.

What is SoGEA?

SoGEA uses the fibre optic cables from the local exchange to the green cabinet in the street and then the copper cables to your building. Because this is a data service, it will not be impacted by the Openreach PSTN and ISDN switch-off in 2025 but can help you prepare for it. SoGEA connections can be used for VoIP telephony and cloud services as they offer download speeds of up to 80Mbps.

The SoGEA meaning refers to ‘single order’ as you do not need a phone line when you order one. As you are only ordering a single service, this will keep costs down.

Benefits of SoGEA

You only need one line

With SoGEA or single order generic ethernet access, your business can enjoy fast broadband – with download speeds of up to 80Mbps and 20Mbps upload - without having to order a phone line at the same time. As you are only ordering a single service, this means it is cheaper than FTTC.

Quick to install

There are no lengthy lead times with SoGEA meaning you can be up and running in double-quick time. While an internet leased line may take months to install, SoGEA connections can be deployed to your business in a matter of days, usually between seven to 10 working days.

Prepares businesses for the copper line withdrawal

SoGEA can help you beat Openreach’s deadline, set for the end of 2025, when all ageing copper PSTN and ISDN phone lines, and ADSL and FTTC broadband connections will be switched off for good. SoGEA can be used to replace all these legacy connections.

Cost-effective connectivity stop-gap

While Openreach is rolling out full fibre broadband across the UK, some businesses will need to wait a few more years before they have access to it which means they cannot confidently use cloud services, such as telephony. As SoGEA supplies the same performance as FTTC broadband, it is genuinely fast enough to negate any problems around voice quality.

Does my business need SoGEA?

Still using ADSL or FTTC broadband?

If you are still using these outdated and soon-to-be obsolete broadband products, then SoGEA could be for you. These connectivity types will not exist after the end of 2025, so you need to make a plan…and you won’t regret it, as you will enjoy better connectivity and will potentially pay less.

Still using PSTN or ISDN phone lines?

These phone lines are on their way out as part of Openreach’s copper withdrawal programme. You need to act now to replace these and/or your phone system, so you can still communicate with your customers. You can use SoGEA to support a cloud-hosted phone system or SIP services to an on-site phone system.

You want to use cloud services

The use of cloud services relies on connectivity. If you have had a poor experience using ageing ADSL or FTTC broadband products, you should try SoGEA as a reliable cost-effective alternative. SoGEA can be used to support the use of a range of cloud services, including hosted phone systems.

Frequently asked questions

1. Does SoGEA need an analogue phone line?

SoGEA does not need an analogue phone line but can still support IP telephone services. This makes SoGEA quick to deploy and cheaper too, as you only pay for one service rather than two!.

2. Can I keep my phone number if I move to SoGEA?

You can use SoGEA to support a VoIP phone system as well as line services, such as Gamma’s Phoneline+, that will enable you to retain your existing number, which is an important consideration for a business and in line with OFCOM regulations.

3. Does SoGEA use cooper?

SoGEA is a part-copper, part-fibre solution. The fibre runs from your local exchange to the green cabinet in your street. The connection from the cabinet to your businesses premises is copper. Openreach intends to replace all copper connections with fibre.

Useful Resources

> Video: What is SoGEA?

SoGEA: Help is here to manage the PSTN and ISDN switch-off

> Helping your business get ready for the withdrawal of PSTN and ISDN telephone lines

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