Main banner image

IT support

We understand businesses require the highest level of assistance and support available to safeguard the investments they have made in advanced technologies, applications and systems.


We also understand that IT infrastructure failures and service disruptions not only affect daily operations, but they can severely impact your business. Our skilled and accredited specialists have the knowledge and the experience to keep your business framework optimised and always maintained. They provide expert consultancy and professional IT services to ensure maximum efficiency through proactive monitoring and automation. We can provide a proactive IT support package that will give you total peace of mind on a day-to-day basis. 


We believe effective support needs to encompass advice and guidance for business owners and IT managers, a prompt and effective response when faults, issues or problems occur, and on-going collaboration to help with mid and long-term strategic planning for future technology deployment. Our range of cost-effective business IT support solutions are designed to provide all your support requirements, allowing you to focus on what’s most important, your business.  

 

Why choose us for your IT support solution?

  • Industry-leading, UK-based customer service
  • Scalable solutions for businesses and organisations of all sizes
  • Premium partnerships with all major networks
  • UK manned-helpdesk with 25+ skilled engineers
  • UK engineering workforce of 60+ engineers
  • Dedicated account manager
  • 99% of tickets are responded to within 10 minutes



Features:

  • Helpdesk - online/phone/email/chat
  • Unlimited onsite and remote support 
  • 24/7 proactive monitoring and alerting
  • Automation and scripting
  • Service level agreements
  • Vendor support and escalation
  • Security and patch management
  • Dedicated account manager
  • Regular review meetings
  • IT management and staff mentoring


We also provide a wide range of complementary services from industry-leading vendors, including: 

  • Managed data backup services
  • Server hosting
  • Microsoft licensing, including 365
  • Anti-virus and ransomware security
  • Internet services
  • Unified communications

Contact us now

Send us a message